How much does it cost to call 0800 numbers?
Calling an 0800 number is free from all UK consumer landlines and mobiles, and has been since Ofcom's 2015 reforms. The organisation you are calling pays for the call instead - including a pence-per-minute charge for every call it receives.
Verified against Ofcom rules and provider tariff guides, August 2026.
Free from all UK consumer landlines and mobiles
Calls to 0800 and 0808 numbers are free of charge from all UK consumer landlines and mobiles. The organisation you call pays for the call instead, including a pence-per-minute charge for receiving it. Business phone users should check their own tariff.
Thinking of offering a freephone number? Understand the inbound costs first. 0800 numbers for business →
0800 cost questions
Are 0800 numbers free to call?
Yes, from all UK consumer landlines and mobiles. The organisation you call pays for the call instead.
Do inclusive minutes cover 0800 numbers?
The question does not arise - the call is free whether or not you have minutes.
How much is a 10 minute call to an 0800 number?
With inclusive minutes: nothing. Without: ten minutes at your standard landline rate, typically well under £2 in total.
Why is an organisation using an 0800 number?
To remove any barrier to calling - sales lines, helplines and customer service use freephone because the business absorbing the cost increases call volume.