· Luke Faragher · Compliance
Do FCA regulated companies have to record calls?
Some must under SYSC 10A. Most IFAs and insurance or mortgage intermediaries aren't caught by the taping rule at all - but recording is still the pragmatic answer.
Tag: FCA
· Luke Faragher · ComplianceFCA Market Watch 66 explained: call recording when staff work from anywhere
Market Watch 66 said recording obligations don't stop at the office door - WhatsApp, personal devices and homeworking included. Why it matters more in 2026.
· Luke Faragher · Call RecordingIs it legal to record a phone call in the UK?
A practical UK guide to call recording law: what private individuals can do, what businesses must do, and the extra rules for FCA-regulated firms.