Since March 2026, safety-critical mobile calls on Network Rail infrastructure must be recorded - including contractors' phones. What the standard covers and how to comply.
Some must under SYSC 10A. Most IFAs and insurance or mortgage intermediaries aren't caught by the taping rule at all - but recording is still the pragmatic answer.
Market Watch 66 said recording obligations don't stop at the office door - WhatsApp, personal devices and homeworking included. Why it matters more in 2026.
AI call transcription turns calls into searchable text, summaries and insights. What it's useful for, and why capture quality decides everything.
WhatsApp has no built-in call recording and the workarounds are unreliable. What actually works, the legal position, and why regulated firms get fined.
FINRA doesn't tell you how to handle mobiles - it tells you to supervise and preserve. The three policy models firms use, and where recording fits.