
BT One Phone has shut down: what happened, and your options now
BT One Phone was switched off in March 2026 with no press release. Where its customers went, the costs nobody mentioned, and what you can still do about it.

BT One Phone was switched off in March 2026 with no press release. Where its customers went, the costs nobody mentioned, and what you can still do about it.

An MP says London reception is worse than Kabul a decade ago, and the UK now trails Kazakhstan for download speeds. He is more right than he knows. Here is why.

Digital Voice works for plenty of households, but the complaints follow a pattern: broadband outages, power cuts, dead extensions and silent alarms.

Your network logs every call it can bill you for - and little else. What a CDR is, why attempted calls vanish, and why that costs businesses money.

The official story is modernisation. The fuller picture: £6 billion in copper, rising exchange costs, and a commercial case BT rarely mentions.