
FCA Market Watch 66 explained: call recording when staff work from anywhere
Market Watch 66 said recording obligations don't stop at the office door - WhatsApp, personal devices and homeworking included. Why it matters more in 2026.

Market Watch 66 said recording obligations don't stop at the office door - WhatsApp, personal devices and homeworking included. Why it matters more in 2026.

An MP says London reception is worse than Kabul a decade ago, and the UK now trails Kazakhstan for download speeds. He is more right than he knows. Here is why.

AI call transcription turns calls into searchable text, summaries and insights. What it's useful for, and why capture quality decides everything.

Digital Voice works for plenty of households, but the complaints follow a pattern: broadband outages, power cuts, dead extensions and silent alarms.

WhatsApp has no built-in call recording and the workarounds are unreliable. What actually works, the legal position, and why regulated firms get fined.

CFTC recordkeeping treats a text about a trade like any other record. SMS is the hardest channel to capture - here's why, and how SIM-level recording helps.